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Records management was identified as an emerging research theme in the last Research Assessment Exercise return from the School of Information Studies, University of Northumbria at Newcastle. This article examines how, since then, the School has approached developing its research profile in records management and highlights issues applicable to other researchers in the subject area within the UK. The School’s medium to long term strategy for records management research is presented

The purpose of this paper is to examine critically the history of Records Management Journal on its 20th anniversary; it aims to review and analyse its evolution and its contribution in the context of the development of the profession and the discipline of records management. The paper seeks to provide the context and justification for the selection of eight articles previously published in the journal to be reprinted in this issue.

The paper utilises the contents of Records Management Journal (1989 to date) to present a thematic analysis of topics covered and their development over time, and statistical data (from 2002 to date) provided by the current publisher to assess quantitatively the use and impact of the journal worldwide. The paper then compares this with a series of key turning points in the records management profession.

There is evidence that the initial aspiration for the journal to make an important and long‐lasting impact on the field of records management in the UK has been exceeded because its readers and contributors are global. The volume of downloads has continued to increase year‐on‐year and the journal appears to be the only peer‐reviewed journal in the world in the records management discipline. The journal has responded to and kept abreast of the records management agenda.

The analysis is based on the work of the current and immediate past Editor and did not seek the views of its Editorial Board members, readers or contributors to the journal.

Looking to the future, the journal must seek to widen its impact on other key stakeholders in managing information and records – managers, information systems designers, information creators and users – as well as records professionals. It must also continue to develop the scope of its content, whilst maintaining its focus on managing records, and must keep pace with technology developments. It should try to influence the professional agenda, be controversial, stimulate debate and encourage change. And it should remain a quality resource.

The paper provides a unique critical analysis of the journal, its history and contribution to the development of records management, on its 20th anniversary of publication.

This article aims to review the book Managing Electronic Records edited by Julie McLeod and Catherine Hare.

The book is evaluated in the context of other related titles, the authors' and editors' aims for the text, the needs of professionals in the field and the reviewer's views on required content.

The reviewer concludes that the book is one of the very best collections on electronic records to have been published.

The article reviews this book within the context of other titles, thereby informing readers of the broader range of resources in this challenging area.

In July 2000, eight BBC staff graduated from the University of Northumbria at Newcastle with an Advanced Diploma in Lifelong Learning (Records Management). This is the first award in a new and innovative framework aimed at meeting the needs of industry in a flexible way. Explains the model for lifelong learning awards, which focuses on the individual or group of individuals and their specific education and development needs, and evaluates its use as part of a training programme at the BBC. The evaluation, based on the views of the student participants, other BBC staff involved and staff from the university, is overwhelmingly positive. The award has had a significant impact on the roles and responsibilities of the BBC staff as well as the status of records management within the BBC. With the collaboration, support and commitment of all those involved, the model was successful in empowering participants both as learners and records professionals.

The term “library management” covers many different aspects of the way that a library is operated and conjures up different concepts in the minds of different people, depending on their own interests, agendas and requirements. Research into the subject is even more difficult to define because the application of research in one field can be vital to the development of another. Some researchers would not consider their research central to library matters at all, whereas the practising librarian might well see it as casting new light on a difficult area of understanding or development.

Presents the results of a research project into the continuing vocational education (CVE) training needs of records management practitioners. Makes suggestions on the implications for the career development of records managers and other information professionals. Highlights pertinent areas of other research not covered within the scope of the CVE research. Conclusions include the acknowledgement that there is some overlap of skills between library and information professionals and records management practitioners, and that, in the current business climate of perpetual change, organizations need an effective records management strategy operated by people with the appropriate skills.

Explores the newly emerging information discipline of records management, focusing on its current status in the UK where it is represented by a range of sector‐specific and general for information professionals organizations. Investigates the issue of education and training in this developing field in the context of a research project on continuing vocational education for records practitioners, which is being undertaken by the Department of Information and Library Management at the University of Northumbria. Early results from the project identified two main training needs: one relates to a specific area of information management, that of managing electronic records, and the other relates to the general area of strategic approaches to management. While records management involves some skills and knowledge which are different from those already mastered by library and information professionals there are significant overlaps in terms of cataloguing, classification, indexing, identifying and meeting user needs and the challenge of dealing with information in electronic form. Contends, therefore, that in the changing and sometimes shrinking market of some of the more traditional library sectors records management may offer the opportunity to develop or shift one’s career path while remaining within the discipline of information management.